FAQs


FAQ

FREQUENTLY ASKED QUESTIONS

Are your products environmentally?

Yes,our cores products are environmentally and have SGS certification,The original material we using like epoxy coating material and cases  has Rohs and UL certification too.

About special size cores,if you can provide.

Yes,if your size is special,we can make for you too.we can consider open case mold.we have case manufacture,they can open mold within 2 week.So it is not problem.

About new project and the performance is very high, can you provide?

About new project,we will supporting customer.we can make testing and produce samples for your approval.we are glad to receive new project and new request.It is helpful to us too.

If the product quality is not our request,how to do?

First,we will avoid this thing.we will make samples before batch production.After our customer approval.we will start production.So the quality will meet customer.As a result of our product performance mismatch, we will bear all the customer’s losses.

How about the package?

About package,we will make sure it is safe by air or sea shipping.Our trade sales has more than 5 years experience in export.So you do not worry about the package.On usual,we will use pallet for protect goods.

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